Pet Boarding Services

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We want to take this opportunity to welcome you to Town & Country’s boarding facility. Our entire team is confident that your pet will find our accommodations safe and comfortable. As pet owners ourselves, we know and understand the importance of your special family member.

Leaving your pet while you are away can add unnecessary anxiety to both you and your pet.   At Town & Country Boarding, we offer a convenient solution by providing boarding for both cats and dogs.  Comfortably housed in our separate boarding facility, each pet is given plenty of individual attention to help pass the days quickly.  Our facilities include inside, air-conditioned and heated spaces as well as outside yards for daily exercise.

Boarding reservations should be made well in advance to ensure a spot for your pet. At check-in a team member will ask for an emergency contact person, your pet’s feeding instructions, health concerns, medication instructions and any other special requirements you or your pet may have. This ensures the proper care of your pet during his or her visit. You may make reservations requests online by using our convenient online boarding request or call our boarding number (830)367-7200.

You are welcome to bring your pet’s food if he or she requires a special diet. We ask that you bring only enough food to last the length of your pet’s stay and that you label the food with your name and your pet’s name.  If your pet will require any medication while boarding please be sure to bring it in the original container.  Please be aware that your pet will be required to be current on all of their vaccinations.

Click here for more information about our boarding & bathing services and requirements

 

 

Microchip Pet Identification

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Imagine if your dog or cat got lost. You’d want to give him or her the best chance of getting home. With microchipping, you can.

Microchipping is a safe, permanent way to identify your pet in case he or she becomes lost. A microchip, which is a tiny device about the size and shape of a grain of rice, is placed just under the loose skin at the back of the neck. When a lost dog or cat without an ID tag is found, a veterinarian or veterinary technician will use a handheld microchip scanner to check for a chip. If the pet has one, it will transmit its ID number to the scanner via a low-frequency radio wave. The veterinary hospital or shelter then calls the chip manufacturer, retrieves the pet owner’s contact information, and calls the owner.

Even the most responsible pet owners can’t always guarantee their pet won’t get lost. A leash could break or slip out of your hand, a pet could push through a screen door or window, or a contractor or friend might accidentally leave a door or gate open.

We recommend that you use a microchip, along with a collar and ID tag, to identify your pet. An ID tag is still a reliable identification method. Pets that have tags with current contact information are more likely to not end up in shelters and tend to get home faster than those without tags. However, collars and ID tags aren’t permanent and can be removed (overnight or for grooming); pets can also lose them. With a microchip, your pet will have a much better chance of being identified and returned to you. Pets without microchips that end up in shelters may be adopted out to another family or even euthanized.

Please contact us to schedule an appointment to microchip your pet. Although we hope your pet never becomes lost, we want you to be prepared. We can also suggest a plan to have in place so if your pet does go missing, you’ll be able to act quickly.

We can microchip ferrets, rabbits, birds, and other companion animals, too!

Boarding & Bath Services

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~Boarding Services~

Boarding Charges (per night):

  • Feline = $12.00
  • Canine Up to 20lbs = $16.00
  • Canine 21 – 50lbs = $17.00
  • Canine 51 – 70lbs = $19.00
  • Canine 71 – 90lbs = $21.00
  • Canine 91lbs+ = $22.00

Monday – Friday:

  • Boarding Check-In Time:   12pm – 5pm
  • Boarding Check-Out Time:   8am – NOON

**Monday through Friday: Early check-in (8am – 12pm) and Late check-out (12pm-5:30pm) is available at an additional charge of $8.00.

Saturday:

  • Boarding Check-In & Out:   8am – NOON ONLY

CANINE:  Kennel provides dry food, kennel decking, and food/water dishes. 

FELINE:   Kennel provides dry food, bedding, litter box & litter, & food/water dishes.

  • Wet food is also provided at an additional charge (cost of food). Any other special diets will be an additional charge unless provided by the owner. ** Owners may bring pet’s regular food (wet and/or dry) and it can be fed according to their usual routine at no additional charge.**
  • Owners may bring bedding materials, however they must be washable; we use bleach in our washers, so we ask that you not bring anything with sentimental value.  All pet’s personal belongings will be labeled with their name upon admittance into the kennel.
  • Dogs are let out individually to exercise immediately upon our arrival at 8:00 am then throughout the day, 10-20 minutes at a time, FOUR times a day depending on the weather and our fullness capacity.
  • Reservations are taken on a first come first serve basis. Scheduling reservations in advance would help to ensure that your pet is able to be kenneled in an appropriate-sized run.
  • Kennel temperature is regulated by central air conditioning and heating unit.
  • A medication administration fee is charged to give medicines while boarding. Vitamins and/or supplements requested to be given while boarding are considered medication. All medications are closely monitored and given under doctor and technician supervision.

~Bath Services~

Regular baths include a regular brushing, thorough shampoo/wash (scrubbed & cleaned down to the skin), eyes cleaned, ears cleaned & flushed.  Bath prices are according to dog’s weight.

Canine

  • Under 10lbs = $14.00
  • 11 – 20lbs = $20.00
  • 21 – 50lbs = $26.00
  • 51 – 70lbs = $32.00
  • 71 – 90lbs = $35.00
  • 91lbs + = $40.00

Feline

  • $20.00
  • Owners may bring dog’s medicated/ prescription shampoo and/or conditioner and it can be used according to their usual routine.
  • Reservations are taken on a first come first serve basis. Baths are scheduled Tuesday through Thursday only. Scheduling reservations in advance would help to ensure that your pet is able to be bathed on that particular day. Pedicures & Anal Gland Expressions can be scheduled in advance, but we always accept walk-in appointments for those services.
  • Baths can always be given during a boarding visit, please coordinate during check-in.

Other bath services include:

  • Medicated Soak = $15.00-$25.00
  • Brush Out = $15.00
  • Furminate/De-Shed = $20.00
  • Pedicure = $10.00-$15.00
  • Anal Glands = $12.50

BOARDING AND BATH SERVICES VACCINATION REQUIREMENTS

CANINE REQUIREMENTS:

Dogs must be current on their Rabies, DHPP, 6-month Bordetella (kennel cough), and annual fecal exam to stay in our facility. (No Exceptions). If they do not have these vaccinations and current fecal exam, we are able to give them here.

The 6-month Bordetella (Kennel Cough) booster is most effective when given one to two weeks prior to boarding. There is a possibility that dogs vaccinated for Bordetella at time of drop off may acquire Kennel Cough while boarding because the vaccine has not had time to boost the pet’s immunity.

FELINE REQUIREMENTS:

Cats must be current on their Rabies, Feline Leukemia and FVRCCP Booster to stay in our facility. (No Exceptions) If they do not have these vaccinations we are able to give them here.

 

Please ensure you bring a copy of your pet’s current vaccination history on or before check-in